We wanted our business plan to be an in-house project with guidance and direction from a professional source. [SBIS]’… knowledge and understanding of the small business environment has proved to be excellent and as such[they have] achieved a remarkable result. Producing and excellent result with the business plan, and a policies and procedures manual which is a much needed document with will be well used. The result of this process has exceeded our original plans and gives the company the building blocks to plan for, and grow in the future.